Residents’ Office

Current
Wearing a mask at the city hall
Wearing a mask is mandatory in all areas of the city hall with public access. The mask may only be taken off while seated and in compliance with the distance rules.
Online services
If possible, please use our online service desk (in German).
Note
The full content of this page is currently only available in German.
The civil registry office, the resident's registration office and the funeral and cemetery office with approximately 210 employees are affiliated to the resident's office. They register, administer and manage personal data and civil status events and they organize dignified funerals. Their motto is: “Excellent service for Zurich”.
The consultants at the resident's office are renowned for their professional competence, multilingualism and service-orientation; they are also known for treating their customers and the bereaved with empathy.
The resident's office provides apprenticeships for two commercial employees each year.