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It's better to travel well prepared.

You can plan your trip on these websites:

ZVV online timetable

ZVV timetable app

• In the ‘Timetable and Information’ tab, you can search for a connection.
• Click on ‘More options’ in the blue box at the bottom right.
• Choose the options you want for barrier-free travel.
• Need more time to change? Allow more time for transfers. 

More information about the connection search

• Please indicate this before travelling:
  how much time do you need to change?
  
  
• Easy boarding and alighting without steps thanks to low-floor vehicles on all tram lines.
  Low-floor means that the threshold on the vehicle is low and there are no steps.
  Suitable for people in wheelchairs and people with a walking disability.
  
  
• Many stops are step-free.
  The route network map shows:
  These barrier-free stops are suitable for people with a walking disability.
  
  
• With the Flexity, Cobra and Tram 2000 sedan vehicle types, all trams on the Zurich city network are low-floor. This means that the wheelchair symbol on our digital information boards at the stops is no longer necessary. In the table below you can see which door is best for boarding with a wheelchair or pushchair. 

• When will a step-free tram arrive?
  At important stops, it says when the tram will come.
  A wheelchair sign on the screen means:
  this tram is step-free
  You can also find the information:
  -  in the online timetable
  -  in the ZVV app
  -  by phone at 0800 988 988.
  
  
• People in wheelchairs are best off using the 3rd door from the front. There they will find spaces for wheelchairs and a blue wheelchair button.
   
• Press the blue wheelchair button on the doors.
  This gives you more time to hop on or off.
  The driver will be happy to help you.
  
  
• Are you on foot and need help getting in?
  Then wait at the very front, at the floor marking.
  This way, the driver sees you and can leave the door open longer. 

Preferably at the 3rd door from the front.
There is plenty of space there and the floor is elevated.

On the Flexity tram at the 7th door (see stroller sign).

• Holding the door open
• Keeping the 3rd door from the front clear
• Freeing up entrance and reserved seats
• Moving up in the aisle

• All bus lines have low-floor thresholds, i.e. step-free.
  Please be aware: Depending on the height of the pavement, there may be a small step.
  
  
• People using a wheelchair enter the bus via a ramp.
  The staff will help with boarding and disembarking.
  
  
• Extend transfer time
  
  
• At some stops, we cannot use the ramp.
  If there is no edge or the pavement is too narrow.
  You will then have to choose another stop.
  

Demand ramp

Press the blue wheelchair button.

• You can use a ramp at most bus stops.
  The driver will help you.
  
  
• Please use the 2nd door from the front.
  There we can fold out ramps for wheelchairs.
  The wheelchair spaces are located there. 
  
  
• Press the blue wheelchair button.
  This gives you more time to get on or off or
  to request assistance from the driver. 
  

Please use the 2nd door from the front of the bus.

Use the blue wheelchair button on the doors.

• The Dolderbahn is wheelchair accessible.
  Exception: Waldhaus station.
  
  
• At the Rigiblick cable car, the mountain and valley stations are wheelchair accessible.
  The Germaniastrasse station is also accessible for wheelchairs.
  
  
• The Polybahn is not wheelchair accessible.
  Instead, use the tram with the number 6 or 10.
  (from Bahnhofstrasse, Bahnhofplatz or Hauptbahnhof).