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Coronavirus: Changes to the Services Offered by Zurich Public Transport

Ever since the Swiss Federal Council issued its urgent appeal on Monday, 16 March 2020, Switzerland has implemented drastic measures to limit the spread of coronavirus. These measures also include further restrictions on public life, which have resulted in a reduction in the use of public transport. Coordinated nationally by SBB and PostAuto (prime contractor) and locally with the Zurich Transport Association (ZVV), Zurich Public Transport (VBZ) will be making the following changes to its services: 

Timetable changes in the City of Zurich as of 30 March 2020

In the City of Zurich, all tram lines and most bus lines will now run every 10 minutes Monday to Friday from 6 am to 10.30 pm (instead of every 7.5 minutes). During off-peak hours, trams and buses will continue to run every 15 minutes. Saturdays and Sundays, most lines will operate in accordance with the Sunday timetable. Lines 35, 37, 38, 39, 64, 73, 77, 79 and 94 will operate in accordance with the annual timetable seven days a week. During peak hours, additional trams will run on Line 11 between Zürich Stadelhofen station and Zürich Rehalp station. No additional trams or buses will be added during peak hours on any other lines. For more detailed information on timetables, please refer to the online timetables on the VBZ website. The printed timetables will not be updated or replaced.

Starting on 23 March 2020, individual services may be cancelled. Passengers are asked to check the online timetables shortly before the start of their journeys. 

Timetable changes in the Zurich Region as of 25 and 30 March 2020

From 25 March 2020, bus lines 910, 912, 916 and 919 will run every 30 minutes, some with different departure times. Service on Line 918 will be suspended.

From 30 March 2020, all bus lines in the Zurich Region that are operated by VBZ or one of its contractors will run with a frequency of 30 minutes or less. Bus lines 305, 314, 162 and 163 will run every 60 minutes. Service on lines 307, 703, 705 and 744 and all student transport will be suspended. On most lines, congestion during peak hours has been reduced or completely eliminated. On the weekends, most lines will run according to the annual timetable. For more detailed information on timetables, please refer to the online timetables on the VBZ website. 

Suspension of the ZVV Nighttime Network

Starting this weekend, service on the ZVV Nighttime Network will be suspended. 

Objectives of service reduction

VBZ supports the Federal Government's stipulations to maintain public transport service for as long as possible. The changes to the services offered are being coordinated across Switzerland. In the City of Zurich, the reduction of public transport services poses a major challenge because less than half of the households in the city own a car. With these moderate timetable changes and by maintaining the same hours of operation, we are ensuring that people who are particularly important for the City of Zurich at the moment can still travel to and from work. Most connections to other means of transport will not be affected by these reductions. Furthermore, VBZ is continuing to ensure that social distancing can be maintained. 

Adjusted opening hours for the Lost and Found Office and sales outlets

Demand has already noticeably declined at the Lost and Found Office and at our sales outlets. For this reason, VBZ has adjusted the opening hours and will be closing the sales outlets at Bellevue and Paradeplatz for the time being. You can find the new opening hours posted at the individual locations as well as online. ZVV Contact customer service can still be reached from 6 am to 10 pm on +41 (0) 848 988 988. Moreover, we ask customers to purchase their tickets electronically if possible.

Recommendations for passengers

Zurich Public Transport asks its passengers to continue to observe the hygiene and behavioural guidelines of the Swiss Federal Office of Public Health and to keep their distance from other passengers as well as from VBZ drivers and conductors.

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